The joint collaboration of organization system is sufficiently conducive to achieving the integration of community governance resources, which enables property service companies to draw support from united Party-building platforms and apply more community governance resources to resolve complexities in community management. For instance, on one hand, each property project Party branch of Country Garden Services energetically enroll in united Party committee with community Party organizations; On the other hand, party members of Country Garden Services campaign for election as part-time deputy secretaries or members of community Party committees. By ceaselessly perfecting the Party building and united construction mechanism, Country Garden Services has established stable links with community and property owners regarding primary-level governance, effectively eliminating the problem of incomplete community management and contributing to orderly management as well as long-term governance of residential estates with ‘patriotic property services’. In Fengxinyuan Community, Phoenix City, Guangzhou, four administrator from Country Garden Guangzhou-Qingyuan Market and property company serve as deputy secretaries and members of the united Community Party Committee. Furthermore, in Shunde Country Garden apartment complex, Nie Qiaofeng, a member of the Party-masses Social Responsibility Department under the Party Committee of Country Garden and current Foshan Party representative, and Fu Manying, a member of Shunde Country Garden Property Party committee, were elected as members of the Community Party Committee in the general election of Community Party Committee held in December 2020.

Broad participation in community affairs refers to promoting all parties within the community, including property owners, to take the initiative to participate in community governance under the guidance of Party building, transforming ‘individual participation’ into ‘collective participation’. For example, Country Garden Services created the ‘Patriotic Country Garden Services’, an innovative owner co-governance model, to call on community Party members and activists together with the community Party and neighborhood committees to jointly form the ‘Patriotic Country Garden Services’ volunteer service vanguard, making contributions to community governance. Jointly promoted by various forces in the community, the ‘Patriotic Country Garden Services’ volunteer service vanguard not only regularly carries out large interviews and surveys to collect complaints and requests regarding community public governance and residents’ living needs, but also establishes the ‘Patriotic Country Garden Services’ residents’ meeting mechanism to brainstorm and co-govern under the leadership of the Party and government, aiming to settling community governance disputes, stimulating internal motivation of residents to participate in community management, and creating an efficient multi-party governance model. Fengxinyuan Community of Guangzhou Country Garden Services Phoenix City gives full play to the service efficiency of ‘Party building guidance + grid management’; fully mobilizes the enthusiasm of various subjects in the community to participate in community governance; plays an active role in dispute mediation, voluntary service, community cultural construction, and order maintenance; and improves the elaboration of property service. Thanks to its successful efforts in these areas, the community was selected as one of the innovation cases for ‘National Urban Primary-level Party Building Demonstration City’.

Strengthening community functions for the benefit of the people, for the convenience of the people, and for the well-being of the people is an inevitable requirement for propelling the modernization of primary-level governance, whose purpose lies in ensuring that everyone can enjoy the achievements of reform and development. Consequently, property service companies are supposed to promote all parties within the community, including property owners, to share more service resources in the process of participating in primary-level governance. For instance, Country Garden Services has taken the initiative to establish a linkage mechanism with neighborhood committees and relevant organizations in the area to realize the sharing of public information, service places, and service resources between the community and property service companies, so as to fully satisfy property owners’ desires for a better life. In addition, Country Garden Services actively responded to a proposal from the ‘14th Five-Year Plan’ to “comprehensively promote the construction of urban convenient living circles where residents can reach a variety of services and shops within 15 minutes from their homes” by initiating the ‘intelligent and convenient property service downstairs’ community one-stop living service mode, so that residents can enjoy various services by merely walking downstairs from their homes. Country Garden Services also took advantage of social resources concerning pension issues to create a convenient and easy-to-use five-star elderly service system, providing multiple service resources such as health care, housekeeping, appliance repair, home care, and various classes. In addition, the ‘Patriotic Country Garden Services’ elderly volunteer service platform offers opportunities for retired seniors to make their own contributions, satisfying the needs of the elderly at all levels, so as to enable the elderly in the community to enjoy their later years. Currently, the property management industry is at a critical stage of transformation and upgrading to a modern service industry while pursuing high-quality development. To create a new pattern of primary-level governance, it is of necessity to further strengthen the guidance of Party building in accordance with the specific requirements of Several Measures, and integrate into the primary-level governance system more actively by participating in the construction of a joint and coordinated co-governance mechanism for communities and property companies of Party building, thereby realizing property service excellence in depth, scale, temperature, and speed so as to continuously enhance people’s sense of satisfaction and happiness.