2024 CHINA INTERNATIONAL PROPERTY MANAGEMENT INDUSTRY EXPO
Customer Experience First
Defined key points based on customer experience in property services, established a multi-channel experience information collection system, observed and explored insights into key difficulties, and realized closed loop customer complaints and experience repairing
Provided key accounts with exclusive service solutions applicable to various scenarios, thus fostering experience upgrading and efficient operation for customers
Constantly improved customer experience through top-down and bottom-up innovation, customer operation innovation, and empowerment of innovative talents
Residential Services
Coordinated property resources, managed customer relations, promoted quality services, and shaped community culture based on a customer-centered philosophy
Urban Services
Supported cities' high-quality development with the three core businesses of municipal services, urban space operation, and urban community governance
Business and Enterprise Services
Served customers from fields including finance, scientific research, cultural communications, and health, preserved and added asset value, and enhanced brand premium
Business Operation Services
Built a diversified business ecosystem integrating commerce, trade markets, long-term rental apartments, featured cultural tourism, and quality office to achieve comprehensive business form development
Basic Property Management
Met customers' basic property needs through the five service modules of safety management, greening maintenance, environmental cleaning, engineering maintenance, and platinum phoenix housekeeper
Community Life Services
Fully perceived enterprises' scenario service needs in space management, and continuously innovated the service experience of commercial properties
Digital Products
Been committed to improving experience, enhancing effectiveness, and easing burden by focusing on the three aspects of customer experience, operation support, and operation support
Intelligent Manufacturing
Took cleaning business as the core and building cleaning robots as a market entry point to gradually realize their multi-scenario application in indoor public areas, outdoor parks, etc. Thereby continuing creating smart property services
Diversified Service System
Digital Empowerment
News
Country Garden Services Has Received the A-Level in MSCI's ESG Rating for Four Consecutive Years with Unremitting Practice of Sustainable Development
2023.01.16
Country Garden Services ‘Patriotic Country Garden Services’ Mode Activates Community Co-governance, the First Renovation Project Turns a Waste Pool into a ‘Children’s Playground’
2022.12.12
Li Changjiang: Giving Play to Digital Intelligence Empowerment and Devoting Efforts to Creative Services
2022.12.08